Real engagements. Measurable outcomes.

Challenge

Manual regression across 400+ user journeys on web and mobile was blocking a shift from quarterly to bi-weekly releases. Coverage gaps were surfacing as production defects in payments and account opening.

Approach

• Assessed the existing test estate and prioritized high-risk journeys tied to revenue and compliance.
• Stood up a Playwright + TypeScript automation framework with parallel execution on CI.
• Wrapped core-banking, card, and payments APIs with contract tests using Pact and REST Assured.
• Integrated results into Azure DevOps dashboards with a per-release quality gate.

Outcome

Regression that used to take three weeks now completes in under two days, and the team ships production releases every other week with confidence.

Challenge

Physicians were spending 90+ minutes a day on chart notes and prior-authorization letters. Prior AI pilots stalled on HIPAA review and inconsistent output.

Approach

• Designed a retrieval-augmented workflow grounded in the client's approved clinical templates and payer rules.
• Built a private LLM pipeline on Azure OpenAI with PHI redaction, audit logs, and human-in-the-loop review.
• Shipped an Epic-embedded side panel with structured suggestions and one-click accept/edit.
• Ran a 90-day pilot with 60 clinicians, tuning prompts against reviewer feedback weekly.

Outcome

Clinicians reclaimed roughly 40 minutes per day. The system passed HIPAA and internal AI-governance review and is now rolling out to 1,200+ providers.

Challenge

A multi-year Oracle CC&B modernization was slipping because the client couldn't hire senior CC&B, integration, and QA talent fast enough through traditional channels.

Approach

• Mapped the program's skill gaps against a delivery timeline and defined 14 roles across build, integration, and QA.
• Sourced from our pre-vetted bench of utility-experienced engineers across the US and India.
• Onboarded the pod in waves over 5 weeks with a dedicated MVVP delivery lead accountable for output.
• Ran weekly quality and utilization reviews with the client's program office.

Outcome

The program hit its next two major milestones on schedule. Contractor-to-hire conversions retained 6 of the pod's key engineers full-time.

Challenge

A viral product launch was projected to 10x concurrent users in 90 days. The platform had no performance baseline and no load-testing practice.

Approach

• Instrumented the platform with OpenTelemetry and established SLOs for the top 12 user flows.
• Built a k6 load-testing suite modeling realistic traffic, run nightly against a scaled staging env.
• Identified and helped fix N+1 queries, connection-pool limits, and a cache stampede in the pricing service.
• Handed off runbooks and a repeatable load-test process to the client's platform team.

Outcome

Launch week peaked at 11x baseline traffic with p95 latency actually improving vs. pre-launch.

Challenge

Keyword search was missing 30%+ of intent queries. Merchandising was patching gaps with hand-tuned synonyms that didn't scale across 180K SKUs.

Approach

• Built a hybrid search stack: BM25 + embedding recall with a learned re-ranker tuned on click logs.
• Enriched product data with LLM-generated attributes validated by a merchandiser review workflow.
• A/B tested against the incumbent search across 6 weeks with guardrails on margin and returns.
• Shipped an ops console so merchandisers can pin, boost, and audit results without engineering.

Outcome

Search-driven conversion up 18%, zero-result queries down 62%, and merchandising freed up ~2 days a week.

Challenge

A Guidewire ClaimCenter upgrade was blocked by a shortage of senior test-automation engineers with Guidewire and Gosu experience.

Approach

• Placed 6 senior SDETs with prior Guidewire program experience within 3 weeks.
• Paired the pod with the client's leads and set weekly delivery cadences.
• Ran quarterly performance and fit reviews and rotated in specialists as the program evolved.

Outcome

The upgrade went live on schedule with zero critical defects in the first 30 days post-cutover.